SHIPPING INFORMATION :
Orders will be dispatched within 24 hours of receiving cleared payment except on published holidays, Sundays or UK public holidays whereby I will dispatch on the next available working day or the published dispatch date on my shopfront banner announcement.
I will send your item to the address you provide when you order, please ensure the address you are giving me is accurate and all form fields are completed (including your post/zip code and house/flat/apartment number). Sometimes your contact telephone and/or email address may be needed by the courier, it will only be used for this purpose .
A confirmation will be sent to you on dispatch of your order.
I use standard Royal Mail services based on size, value and weight of the package unless stated otherwise.
Current Shipping Costs as follows :
UK Price from £1.95 +
Europe Price from £3.80 +
Worldwide Price from £4.60 +
PRECIOUS METALS :
Must be sent by Special Delivery in order to be insured against loss or damage. This is a fully trackable service.
DELAYS, LOSS, DAMAGE AND OTHER ISSUES :
Items delayed, lost or damaged in transit will be pursued as per Royal Mail's policy guidelines. In the instance of damage, please keep all packaging as photos will be needed in order to make a claim from the carrier. In the event that a package is refused, not collected or incorrectly addressed and is returned to me, any shipping charges or unrecoverable fees incurred will be deducted from any refund due.
Refunds are issued once the item is back in my possession.
ORDERING FROM OUTSIDE THE UK
When buying online from the UK, please take into account the taxes and customs fees as you may be required to pay a fee on import.
Please make payment of any monies that may be due to your tax authority once your item arrives through customs. when requested. If unsure, please check with your local tax department for current information. ***URGENT*** USA buyers please note, your president is abolishing the de minimuis rule on 29th August which means you will no longer be entitled to tariff free shopping from overseas for purchases under $800. Instead every single purchase you now make, no matter how small will incur a duty and tariff fee dependent on which country you are importing from which will be payable by you before you receive your package. Because I have no way of collecting and remitting these tariffs at the moment, I will regrettably be temporarily suspending shipping to the USA and it's territories from midnight Sunday 17th August 2025 until further notice.
Please see below some helpful links for further clarification..
Europe: https://taxation-customs.ec.europa.eu/buying-goods-online-coming-non-european-union-country_en
USA: https://www.cbp.gov/trade/basic-import-export/internet-purchases
Canada: https://www.cbsa-asfc.gc.ca/import/postal-postale/dtytx-drttx-eng.html
Australia: https://www.abf.gov.au/buying-online/importing-by-post-or-mail
Japan: https://www.customs.go.jp/
New Zealand: https://www.customs.govt.nz/personal/send-and-receive-items/receive-items-from-overseas/
Singapore: https://www.customs.gov.sg/businesses/importing-goods/import-procedures/
South Korea: https://www.customs.go.kr/english/cm/cntnts/cntntsView.do?mi=8067&cntntsId=2741
I cover most of the same destinations on my Etsy site whereby they are able to collect any VAT or sales tax due on your behalf at the time of purchase and pass it on to the relevant authorities, so if you would prefer this option you can shop there instead by following this link: https://lovesvintage43.etsy.com
Thank you !